Privacy Policy

Jet Set EV Car Rental LLC ("Jet Set EV," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (jetsetev.com), use our mobile-optimized platform, make a reservation, rent a vehicle, or otherwise interact with our services. Please read this policy carefully. By accessing our website or using any of our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our services. This Privacy Policy was last updated on April 14, 2026 and applies to all Jet Set EV operations in the state of Florida and the continental United States.

We collect several categories of information to provide, improve, and personalize our services: PERSONAL IDENTIFICATION INFORMATION • Full legal name, date of birth, and driver's license number • Government-issued photo identification details • Passport information (if applicable for age verification) • Insurance policy number and carrier information (when provided for document verification) CONTACT INFORMATION • Email address • Phone number (mobile and/or home) • Mailing address and billing address PAYMENT INFORMATION • Credit or debit card number (last four digits only — full card numbers are never stored by Jet Set EV) • Billing name and billing address • Payment transaction IDs and authorization records • All card processing is handled securely by Stripe, Inc., our payment processor RESERVATION & RENTAL INFORMATION • Pickup and return dates, times, and locations • Vehicle type and class selected • Driver preferences and special requests • Pricing, promotions, and coupon codes applied • Booking history and past rental records • Damage reports, incident reports, and post-rental inspection records DEVICE & USAGE INFORMATION • IP address and approximate geographic location • Browser type and version • Operating system and device type • Pages visited, time spent, and navigation paths on our website • Referring URLs and exit pages • Cookies and similar tracking technologies (see Section 7) VEHICLE TELEMATICS & GPS DATA • Real-time and historical GPS location data from our vehicles • Odometer readings and mileage accumulation • Charging events, battery levels, and charging locations • Trip duration, speed data, and driving patterns • Autopilot and driver-assist feature usage logs UPLOADED DOCUMENTS • Photos of driver's license (front and back) • Insurance card images or PDFs • Any other identity verification materials you submit through our document upload portal

We collect information through the following means: DIRECTLY FROM YOU • When you create an account on our platform • When you make a reservation online or by phone • When you complete the booking check-out process • When you submit our document upload form • When you contact our support team or submit a contact form • When you apply for Jet Set EV Club membership • When you complete a post-rental review or survey AUTOMATICALLY THROUGH TECHNOLOGY • Cookies, pixel tags, and web beacons placed on your browser • Google Analytics and similar analytics platforms • Server logs that record access requests to our website • Supabase authentication and session tracking • Vehicle telematics systems built into our Tesla fleet (Tesla's data infrastructure provides GPS, battery, and trip data) FROM THIRD PARTIES • Payment verification data from Stripe, Inc. • Identity verification services (if used for additional screening) • Public records and DMV databases for driving record verification (where permitted by applicable law) • Social login providers if you choose to sign in via Google or similar OAuth services

We use the information we collect for the following purposes: TO PROVIDE AND MANAGE SERVICES • Process reservations and payments • Verify driver eligibility and identity • Prepare and execute rental agreements • Coordinate vehicle pickup, delivery, and return logistics • Issue invoices, receipts, and refund confirmations • Manage security deposits and release holds • Provide FBO concierge coordination services TO COMMUNICATE WITH YOU • Send booking confirmations, reminders, and receipts via email • Notify you of changes to your reservation • Respond to support requests, questions, and complaints • Send post-rental follow-up communications and surveys • Deliver account-related notifications and alerts TO ENSURE SAFETY AND COMPLIANCE • Monitor vehicle GPS and telematics to verify compliance with our Rental Agreement • Investigate suspected rideshare or commercial use violations • Assist law enforcement or insurance companies in the event of an accident, theft, or dispute • Verify that only authorized drivers are operating our vehicles • Enforce geographic use restrictions TO IMPROVE OUR SERVICES • Analyze usage patterns and website performance • Conduct A/B testing on pricing, layouts, and features • Identify and fix technical issues • Develop new features, vehicle categories, and service offerings TO MARKET OUR SERVICES (WITH YOUR CONSENT) • Send promotional emails about new vehicles, rates, and offers • Serve relevant advertising on third-party platforms (Google, Meta, etc.) • Measure the effectiveness of marketing campaigns TO MEET LEGAL OBLIGATIONS • Comply with applicable federal, state, and local laws • Respond to lawful subpoenas, court orders, or government requests • Enforce our Terms of Service and Rental Agreement • Protect the rights, property, and safety of Jet Set EV, our customers, and the public

Jet Set EV does not sell your personal information to third parties. We may share your information in the following limited circumstances: SERVICE PROVIDERS & VENDORS We share data with trusted third-party service providers who perform functions on our behalf, including: • Stripe, Inc. — payment processing and fraud detection • Supabase, Inc. — secure database hosting and authentication • Google LLC — analytics (Google Analytics), email hosting (Gmail/Workspace) • Email delivery providers — for transactional and marketing emails • Telematics infrastructure — Tesla's connected vehicle platform provides GPS and vehicle data All service providers are contractually obligated to protect your data and may not use it for their own marketing purposes. INSURANCE & LEGAL MATTERS • We may share your rental information with our insurance carriers in the event of an accident or claim • We may disclose information as required by law, regulation, legal process, or government request • We may share information to protect the rights, safety, or property of Jet Set EV or others • In the event of a dispute, fraud investigation, or court proceeding, relevant data may be disclosed BUSINESS TRANSFERS If Jet Set EV is acquired by or merged with another company, or in the event of a sale of assets, your personal information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on our website before your data is transferred and becomes subject to a different privacy policy. AGGREGATED & DE-IDENTIFIED DATA We may share aggregated, anonymized data (such as overall booking statistics or fleet utilization rates) with partners, investors, or the public. This data does not identify any individual. WE DO NOT SHARE: • Your uploaded ID or insurance documents with any third party except as required by law • Your payment card details (beyond the last 4 digits) with any party other than Stripe • Your personal contact information for third-party advertising without your explicit consent

All Jet Set EV vehicles are equipped with factory-installed Tesla telematics systems that continuously collect location, driving, and vehicle performance data. By renting a Jet Set EV vehicle, you acknowledge and consent to the following: WHAT WE MONITOR • Real-time GPS location of the vehicle throughout the rental period • Trip start and end times, routes, and distances traveled • Vehicle speed and acceleration patterns • Battery level, charging history, and charging locations • Sentry Mode and dashcam footage (if enabled on the vehicle) • Autopilot and driver-assist feature activation events WHY WE MONITOR • To verify compliance with our Rental Agreement, including geographic restrictions and prohibited use policies • To locate and recover the vehicle in the event of theft or abandonment • To investigate accidents, incidents, or damage claims • To ensure the safety of our vehicles and the public HOW LONG WE RETAIN TELEMATICS DATA • Active rental: Continuously logged • Post-rental: Retained for 90 days after return • In the event of a dispute, claim, or investigation: Retained until resolution • Anonymized aggregate data: May be retained indefinitely for fleet analysis RIDESHARE DETECTION Trip patterns consistent with rideshare or gig delivery activity — including unusually high frequency of short trips, patterns matching pickup/dropoff routes, or commercial mileage accumulation — may be flagged for review. Confirmed rideshare use will result in enforcement of our prohibited use policy as described in the Rental Agreement.

Our website uses cookies and similar technologies to enhance your experience, analyze site usage, and deliver relevant marketing content. WHAT ARE COOKIES? Cookies are small text files stored on your device by your browser. They help us recognize you, remember your preferences, and understand how you use our website. TYPES OF COOKIES WE USE Essential Cookies: Required for the website to function. These enable core features such as session authentication, shopping cart functionality, and booking flow. These cannot be disabled. Analytics Cookies: We use Google Analytics to collect anonymized data about how visitors use our site — pages visited, time on page, device types, and referral sources. This helps us improve our website and understand our audience. Marketing & Retargeting Cookies: We may use cookies from Google Ads, Meta Pixel, and similar platforms to show you relevant Jet Set EV ads on other websites after you visit ours. These cookies do not store personal identifying information. Functional Cookies: These remember your preferences such as vehicle type, location, and language settings to provide a more personalized experience. HOW TO MANAGE COOKIES You can control and manage cookies through your browser settings. Most browsers allow you to: • View and delete existing cookies • Block future cookies from specific sites • Set your browser to notify you when a cookie is placed Please note that disabling certain cookies may affect the functionality of our website and your ability to complete bookings. DO NOT TRACK (DNT) Our website currently does not respond to "Do Not Track" browser signals. We will update this policy if our practices change.

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. RETENTION SCHEDULES • Account information: Retained for the duration of your account plus 3 years after account closure • Booking and rental records: Retained for 7 years for tax, accounting, and legal compliance purposes • Payment records: Retained for 7 years per IRS and Florida financial regulations • Uploaded identity documents (ID, insurance): Retained for 90 days after rental completion, then permanently deleted unless subject to an active dispute or legal hold • Vehicle telematics data: Retained for 90 days post-rental; anonymized fleet analytics retained indefinitely • Marketing communication preferences: Retained until you unsubscribe or request deletion • Support correspondence: Retained for 3 years DELETION When the retention period expires, data is securely deleted or anonymized. Physical documents (if any) are shredded. Digital records are permanently erased from all active and backup systems within 90 days of the scheduled deletion date.

We take the security of your personal information seriously and implement industry-standard technical and organizational measures to protect it. TECHNICAL SAFEGUARDS • All data transmitted between your browser and our servers is encrypted using TLS 1.2/1.3 (HTTPS) • Our database is hosted on Supabase with Row-Level Security (RLS) policies that restrict data access to authorized users only • Authentication tokens are securely stored and rotated • Payment card data is processed exclusively by Stripe, which is PCI-DSS Level 1 compliant • Uploaded documents are stored in encrypted private storage buckets — files are not publicly accessible • Access to our admin systems is restricted to authorized Jet Set EV personnel only ORGANIZATIONAL SAFEGUARDS • Employee access to customer data is limited to the minimum necessary to perform their job functions • We do not store full payment card numbers at any point • All vendors handling personal data are contractually required to maintain appropriate security measures BREACH NOTIFICATION In the event of a data breach that affects your personal information, we will notify you via email within 72 hours of discovery, in accordance with applicable law. Notification will include: the nature of the breach, the types of data affected, steps we have taken to contain it, and what you can do to protect yourself. IMPORTANT NOTE While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use strong, unique passwords and safeguard your account credentials.

Depending on your state of residence, you may have certain rights with respect to your personal information. Jet Set EV honors these rights for all customers regardless of location. YOUR RIGHTS INCLUDE: Right to Know / Access: You may request a copy of the personal information we hold about you, including what categories of data we've collected, the purposes for which it's used, and who we've shared it with. Right to Correction: If any information we hold about you is inaccurate or incomplete, you may request that we correct or update it. Right to Deletion: You may request that we delete your personal information. We will comply unless we are required to retain it for legal, compliance, or contractual reasons (e.g., active rental records, outstanding payment obligations). Right to Opt-Out of Marketing: You may opt out of marketing emails at any time by clicking "Unsubscribe" in any promotional email or by contacting us directly. You will continue to receive transactional communications related to active bookings. Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format. Right to Non-Discrimination: Jet Set EV will not discriminate against you for exercising any of the rights described in this section. HOW TO EXERCISE YOUR RIGHTS To make a request, contact our Privacy Team: • Email: info@jetsetev.com (subject line: "Privacy Request") • Phone: 1-844-678-2906 • Mail: 1701 NW Peacock Blvd, Port Saint Lucie, FL 34986 We will respond to all verified requests within 30 days. We may need to verify your identity before processing your request.

Our services are not directed to, and we do not knowingly collect personal information from, children under the age of 18. All renters must be at least 21 years of age. If we learn that we have inadvertently collected personal information from a minor under 18, we will promptly delete that information. If you believe we may have collected information from a child, please contact us immediately at info@jetsetev.com.

Our website may contain links to third-party websites, services, or social media platforms (such as Instagram, Facebook, Google Maps, etc.). These links are provided for your convenience and information. Jet Set EV does not control these third-party sites and is not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit. The presence of a link to a third-party site does not constitute an endorsement, sponsorship, or recommendation by Jet Set EV. THIRD-PARTY SERVICES WE USE • Google Maps: For displaying pickup/delivery locations and service areas • Stripe: For secure payment processing (view Stripe's Privacy Policy at stripe.com/privacy) • Google Analytics: For website usage analytics (opt-out available at tools.google.com/dlpage/gaoptout) • Supabase: For database, authentication, and file storage infrastructure

As a Florida-based company, Jet Set EV operates in compliance with applicable Florida privacy laws, including the Florida Information Protection Act (FIPA), Fla. Stat. § 501.171. Under FIPA, Florida residents have the right to be notified in the event of a data breach involving their personal information. As described in Section 9, we commit to notifying affected individuals within 72 hours of discovering a qualifying breach. Jet Set EV does not engage in the sale, rent, or trade of personal information as defined under Florida law. We do not share Florida customers' personal information with non-affiliated third parties for their own direct marketing purposes without your explicit opt-in consent.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will: • Post the updated policy on this page with a new "Last Updated" date • Send an email notification to registered account holders • Display a prominent notice on our website for 30 days following the change Your continued use of our services after any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree to the updated terms, please discontinue use of our services and contact us to request account deletion. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Privacy Inquiries: Jet Set EV Car Rental LLC 1701 NW Peacock Blvd Port Saint Lucie, FL 34986 Email: info@jetsetev.com (subject: "Privacy Request") Phone: 1-844-678-2906 Hours: Monday – Sunday, 10AM – 9PM EST We take all privacy inquiries seriously and will respond to your request within 30 business days. For urgent matters involving a potential data breach or unauthorized access, please call us directly.