Question 1

How do I modify or cancel my reservation?

Accepted Answer

You can modify or cancel your reservation by logging into your dashboard and selecting the booking you'd like to change. Cancellations made 24+ hours before pickup are fully refunded. For same-day changes, please call us directly.

Question 2

What documents do I need to rent a vehicle?

Accepted Answer

You'll need a valid driver's license (held for at least 1 year), a major credit card in your name, and proof of insurance. International renters must also provide a passport.

Question 3

Is there a security deposit?

Accepted Answer

Yes, a refundable security deposit is held on your credit card at pickup. The amount varies by vehicle — typically $300–$500. It is released within 3–5 business days after return.

Question 4

What is the minimum rental age?

Accepted Answer

Renters must be at least 21 years old. Drivers aged 21–24 may be subject to a young driver surcharge. All drivers must be listed on the rental agreement.

Question 5

Do the vehicles come fully charged?

Accepted Answer

Yes! Every Tesla in our fleet is delivered fully charged. We also provide guidance on nearby Supercharger locations along the Treasure Coast for longer trips.

Question 6

Can I add an additional driver?

Accepted Answer

Absolutely. Additional drivers can be added at no extra charge. They must be present at pickup with a valid license and meet the same age requirements.

Question 7

What happens if I return the vehicle late?

Accepted Answer

Late returns are charged at the daily rate prorated by the hour. If you know you'll be late, please contact us as soon as possible so we can accommodate you.

Question 8

Is there a mileage limit?

Accepted Answer

Our standard rentals include 200 miles per day. Additional miles are available at a flat per-mile rate. Unlimited mileage packages are available for weekly rentals — ask us for details.

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